Benefits of Docutek VRLplus

What should a virtual reference system provide? Full co-browsing? Escorting and form sharing? Powerful usage reports? Docutek VRLplus offers all of these. But consider these advantages that set Docutek VRLplus apart:

Ease of Use. Every action in Docutek VRLplus is point-and-click, so no technical knowledge and minimal training is required for either library staff or patrons.

Affordability. The minimum annual license fee for Docutek VRLplus - which entitles a library to up to five seats - is a fraction of the cost of most other systems. And because Docutek VRLplus was designed to make it easy for many libraries to share virtual reference services, we have special pricing for library systems and consortia. The annual license fee covers full system support and maintenance, and there's no charge for upgrades.

Online Reference Expert system. Librarians are able to automatically create and administer a Reference Expert system directly from transcripts of VRLplus sessions. Patrons can look up answers to whatever reference questions a library chooses to make available by selecting a topic category and subcategory or by searching for keywords.

Minimal administration. Our technical staff installs and maintains your system and makes sure that any technical questions are promptly resolved - all included as part of the annual license fee. Libraries don't have to burden technical systems staff with computer and maintenance duties - we handle all of these technical issues for you.

Please contact us to get more information on Docutek VRLplus or to arrange an onsite demonstration of our system.